Effective Date: 24th April 2025

KoolZone is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website.

1. Who We Are

This website is operated by KoolZone Ltd. If you have any questions about this policy, please contact us at:
Email: info@koolzone.com
Phone: 0330 088 1136

2. What Data We Collect

When you use our website, we may collect the following data:

• Information you submit via contact forms (e.g. name, email, company)

• Behavioural data (e.g. pages viewed, buttons clicked, time spent)

• Technical information (e.g. IP address, browser type, device information)

3. How We Collect Your Data

• When you fill in forms on our website

• When you interact with our website (via cookies and tracking pixels)

• Through HubSpot’s analytics and marketing tools

4. Why We Collect Your Data

We collect your data to:

• Provide you with relevant content and support

• Improve our website and services

• Respond to your enquiries

• Analyse visitor behaviour and optimise our marketing

5. Use of Cookies

We use cookies and similar technologies (via HubSpot) to:

• Understand how visitors interact with our site

• Provide tailored content

• Improve site performance

You can manage cookie settings directly in your browser. To learn more, please visit HubSpot’s cookie policy.

6. Third-Party Services

We use HubSpot as our website platform and CRM. HubSpot may process your data in accordance with their privacy policy, available at https://legal.hubspot.com/privacy-policy.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent to data processing

• Request data portability
  To exercise any of these rights, please email us at [insert email address].

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above or comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.